Effective Date: April 15, 2026
At Dhyani Diamants and its subsidiary Dhyani Jewellery, accessible via our B2B website and official WhatsApp business channels, one of our main priorities is the privacy of our clients. This Privacy Policy document outlines the types of information we collect and how we use it.
- Consent
By using our website or communicating with us via official WhatsApp channels for order placement, you hereby consent to our Privacy Policy and agree to its terms.
- Information We Collect
Direct Communication (WhatsApp/Email): When you contact us for a custom order or inquiry, we receive information such as your name, phone number, email address, and the contents of your messages or attachments (e.g., design references).
Order Fulfillment: To process high-value jewelry and diamond shipments, we collect shipping addresses, billing details, and government-mandated identification (as required for tax or export compliance).
B2B Registration: When you register for an account on our B2B website, we may ask for your contact information, including your company name, address, and business credentials.
- How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our B2B platform.
Process your orders and provide real-time updates via WhatsApp.
Develop new products, services, and jewelry designs based on your preferences.
Communicate with you for customer service and marketing purposes.
Prevent fraudulent transactions and ensure secure high-value deliveries.
Comply with legal and export-import regulations.
- Data Storage & Security
As a manufacturer handling high-value assets, we prioritize data security. Your personal information and design specifications are treated with strict confidentiality. We do not sell or trade your personal data to third parties for marketing purposes.
- Log Files and Analytics
Our website follows a standard procedure of using log files. These files log visitors when they visit the site. The information collected includes IP addresses, browser types, Internet Service Provider (ISP), date/time stamps, and referring pages. This information is used solely for analyzing trends and improving the user experience on our B2B platform.
- Third-Party Privacy Policies
Our policy does not apply to other advertisers or websites. If you interact with third-party links or use specific payment gateways, we advise you to consult their respective Privacy Policies for detailed information on their practices.
- CCPA & GDPR Data Protection Rights
We want to ensure you are fully aware of your data protection rights. Every user is entitled to:
The right to access: You can request copies of your personal data.
The right to rectification: You can request that we correct any information you believe is inaccurate.
The right to erasure: You can request that we delete your personal data under certain conditions.
The right to restrict/object to processing: You have the right to object to how we process your data.
- Children’s Information
Dhyani Diamants does not knowingly collect any Personal Identifiable Information from children under the age of 13. Our business is strictly professional and B2B/Retail oriented for adults.